Our client, a leading Information and Communication Technology (ICT) Consulting firm at the forefront of digital transformation and cybersecurity solutions, is seeking to recruit a results-driven and passionate Sales Account Manager to join its growing African team.
ROLE PROFILE
The successful candidate will be responsible for developing, managing, and leveraging relationships directly with customers and partners to drive revenue growth. He/she will take full ownership of the company’s innovative services portfolio within assigned accounts, manage the complete sales cycle, and identify new business opportunities in a fast-growing technology market. The role requires a highly motivated individual with strong sales and business development experience who is genuinely passionate about technology.
DUTIES/RESPONSIBILITIES
- Take full ownership of the innovative services portfolio within assigned customer accounts.
- Manage the end-to-end sales cycle to ensure the achievement of revenue targets.
- Generate sufficient revenue from relevant services to meet and exceed annual sales targets.
- Manage multiple sales opportunities simultaneously, ensuring buy-in from key customer stakeholders.
- Write professional proposal documents and scopes of work for clients and new business prospects.
- Prepare proposals and responses for formal bidding and tendering processes.
- Collaborate with the technical team to effectively position the firm’s innovative solutions to customers.
- Document and track all sales activity through sales automation tools, including detailed activity reports, follow-up tasks, lead tracking, and probability statistics.
- Maintain sufficient knowledge and understanding of market needs, industry trends, and the competitive landscape.
- Represent the firm at exhibitions, industry events, and seminars.
- Develop demand and identify new business opportunities within existing and prospective accounts.
- Manage a portfolio of leads generated through various marketing channels and methods.
- Execute account strategies to maximize win rates and grow the client base.
- Perform other related duties as assigned
EDUCATION/EXPERIENCE
- Must have a Degree in Business Administration, Information Technology, Computer Science, or any other related technical field
- Proven ability to sell to and engage with top-level executives and senior decision-makers.
- Proven track record of success in a new business sales environment with consistent sales quota over-achievement.
- Previous experience in B2B solution sales, ideally within the technical or ICT services industry.
REQUIREMENTS
- Demonstrated ability to present and communicate the value proposition of complex solutions to both technical and non-technical audiences.
- Highly motivated and results-driven, with a positive attitude and a passion for technology.
- Exceptional interpersonal and relationship management skills.
- Excellent organisational skills and ability to manage multiple opportunities simultaneously.
- Ability to translate and communicate complex technical concepts clearly to diverse audiences.
- Strong proposal writing, presentation, and negotiation skills.
- Ability to work independently and as part of a cross-functional team.
- High level of professionalism, integrity, and customer focus.
- Proficiency in Microsoft Office Suite and CRM or sales automation tools.
- Knowledge of innovative solutions related to cybersecurity is a distinct advantage.
- A strong awareness of the ICT industry and current marketplace trends.