Our client, a leading healthcare non-governmental organisation in Ghana, is seeking to recruit a proactive and results- driven Medical Detailer to join its Social Marketing team.

ROLE PROFILE

The Medical Detailer will be responsible for promoting the organisation’s social marketing and Sexual and Reproductive Health products. through provider detailing, sales activation, relationship management, product education, merchandising, and retail engagement. The role drives product awareness, demand generation, sales growth, and product availability across retail outlets, pharmacies, wholesalers, distributors, healthcare providers, and community-based distribution channels.

DUTIES/RESPONSIBILITIES:

• Promote Medical Abortion (MA) and other Health-related products to public and private providers.
• Distribute and explain promotional and educational materials appropriately.
• Collect product orders and facilitate fulfilment through distributors or wholesalers.
• Build and maintain strong relationships with retailers, distributors, wholesalers, healthcare facilities, and community-based distributors.
• Monitor product presence, placement, and availability across assigned outlets, ensuring products remain adequately stocked and visible.
• Support the achievement of monthly and annual sales targets and track sales performance, revenue, and distributor activities.
• Implement merchandising and promotional activities, and monitor compliance with merchandising and branding standards.
• Collect market intelligence, consumer feedback, and competitor information from retail and provider channels.
• Prepare and maintain accurate provider and retail outlet databases, and submit weekly, monthly, and quarterly sales and market reports.
• Identify potential providers for MA and SRH product training, and coordinate provider sensitisation and bulk training activities where required.
• Monitor distributor salespersons and retail engagement activities through periodic visits.
• Ensure compliance with sales, credit, reporting, safeguarding, and ethics policies.
• Perform any other duties assigned by the Head of Social Marketing.

 EDUCATION/EXPERIENCE:

• A First Degree in Marketing, Sales Management, Business Administration, or a related discipline.
• Additional training in pharmaceutical sales, medical detailing, or healthcare marketing is an advantage.
• Experience in customer relationship management and field sales operations.
• Experience working with healthcare providers, pharmacies, distributors, or retail outlets is desirable.
• Strong understanding of sales reporting, merchandising, and market analysis techniques.
• Proficiency in Microsoft Office applications.

 REQUIREMENTS

• Strong pharmaceutical and product detailing skills
• Sound knowledge of sales and marketing techniques
• Excellent communication, presentation, and persuasion skills
• Strong customer relationship management skills
• Good market intelligence, sales analysis, and reporting skills
• Results-oriented, self-motivated, and able to work independently
• Accountable, reliable, and a good team player
• Adaptable and resilient, with willingness to travel extensively within assigned territories
• High level of professionalism, integrity, and confidentiality