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MANAGING DIVERSE EMPLOYEES

January 13, 2027 @ 8:00 am - January 14, 2027 @ 5:00 pm
GHS1,600

Programme 04  |  Management & Leadership Development

Managing Diverse Employees

January 2027  —  Open House Programme

● When: January 2027 — Registration opens December 2026
● Duration: 2 Days
● Class Size: 25 – 30 Participants
● Fee: GH₵ 1,600 per participant
● Venue: Accra — confirmed upon registration

Includes: Course Materials  •  Certificate of Completion  •  Lunch  •  2 Coffee Breaks
Who Should Attend

Managers, HR Professionals, Team Leads, and Senior Officers in organisations with multicultural, multigenerational, or mixed-background teams — particularly relevant for SMEs with international reach and NGOs operating in diverse environments.

Why Attend This Programme

Ghana’s growing international business environment means that more organisations than ever are managing teams that span cultures, generations, backgrounds, and working styles. When diversity is managed well, it becomes a source of creativity, resilience, and competitive advantage. This programme equips managers with the awareness, skills, and practical tools to lead diverse teams with confidence and cultural intelligence.

Learning Outcomes
  • Understand the dimensions of diversity and their impact on team performance
  • Develop cultural intelligence (CQ) for effective cross-cultural management
  • Identify and address unconscious bias in management decisions
  • Adapt your communication and leadership style across diverse team members
  • Build an inclusive team culture where all employees can contribute fully
  • Manage generational differences — Gen Z, Millennials, Gen X in one team
  • Handle diversity-related conflict and sensitive conversations constructively
Course Topics
  • What is Diversity? — Dimensions & Business Case
  • Cultural Intelligence (CQ) — What It Is & Why It Matters
  • Unconscious Bias — Recognising & Managing Your Own
  • Cross-Cultural Communication Styles
  • Adapting Your Leadership Style for Diverse Teams
  • Generational Diversity in the Workplace
  • Building an Inclusive Team Culture
  • Handling Diversity-Related Conflict
  • Equity vs. Equality in People Management
  • Creating a Diversity & Inclusion Action Plan

Reserve Your Place — Registration Opens December 2026
Group discounts available for 3 or more participants from the same organisation.
info@ghanahrsolutions.com  |  0302-797-657
www.ghanahrsolutions.com

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