Ghana HR Solutions

TEAMWORK SKILLS
2026-09-15 08:00 - 2026-09-16 17:00 UTC
Programme 02 | Management & Leadership Development
Teamwork Skills
September 2026 — Open House Programme

● When: September 2026 — Registration opens August 2026
● Duration: 2 Days
● Class Size: 25 – 30 Participants
● Fee: GH₵ 1,600 per participant
● Venue: Accra — confirmed upon registration

Includes: Course Materials • Certificate of Completion • Lunch • 2 Coffee Breaks

Who Should Attend
Team members, Supervisors, Project Teams, and Department Heads — any group that works collaboratively to achieve shared goals across any sector or industry level.

Why Attend This Programme
The shift from individual contribution to collaborative performance is one of the most significant challenges in growing organisations. Teams that don’t function well cost businesses time, money, and talent. This programme helps participants understand what drives effective teamwork, identify and fix dysfunction, and build the habits of high-performing collaborative teams.

Learning Outcomes

Understand the characteristics of high-performing teams and what holds teams back
Identify your own working and collaboration style and its impact on the team
Apply frameworks for building trust and psychological safety within a team
Navigate and resolve team conflict constructively
Communicate more effectively across different team roles and personalities
Contribute positively to team goals while managing individual accountability
Lead or participate in team meetings and collaborative processes more productively

Course Topics

What Makes a High-Performing Team?
Team Roles & How They Interact
Building Trust and Psychological Safety
Communication Styles in Teams
Managing Conflict Within Teams
Collaboration vs. Competition — Getting the Balance Right
Team Accountability & Shared Goals
Running Effective Team Meetings
Remote & Hybrid Team Collaboration
Diagnosing & Fixing Team Dysfunction

Reserve Your Place — Registration Opens August 2026
Group discounts available for 3 or more participants from the same organisation.

info@ghanahrsolutions.com | 0302-797-657
www.ghanahrsolutions.com

DECISION MAKING & PROBLEM SOLVING
2026-11-11 08:00 - 2026-11-12 17:00 | TO BE DISCLOSED, ACCRA, Ghana
Programme 03 | Management & Leadership Development
Decision Making & Problem Solving
November 2026 — Open House Programme

● When: November 2026 — Registration opens October 2026
● Duration: 2 Days
● Class Size: 25 – 30 Participants
● Fee: GH₵ 1,600 per participant
● Venue: Accra — confirmed upon registration

Includes: Course Materials • Certificate of Completion • Lunch • 2 Coffee Breaks

Who Should Attend
Managers, Supervisors, Team Leaders, Senior Officers, and Project Leads across all sectors — particularly those who face complex, time-sensitive, or resource-constrained decisions regularly in their roles.

Why Attend This Programme
As businesses grow and operating environments become more complex, the ability to think clearly, analyse situations systematically, and make sound decisions under pressure becomes a critical competitive advantage. This programme equips participants with structured frameworks and practical tools to become more decisive, effective, and confident problem solvers.

Learning Outcomes

Apply a structured problem-solving framework to complex workplace challenges
Identify the root cause of problems rather than treating symptoms
Evaluate options systematically using decision-making models
Make confident decisions under pressure and with incomplete information
Avoid common cognitive biases that undermine sound judgement
Facilitate effective group decision-making processes
Build a culture of solution-oriented thinking in your team

Course Topics

The Nature of Problems & Decisions in Organisations
Problem Definition — Separating Symptoms from Root Causes
Root Cause Analysis Tools (Fishbone, 5 Whys)
Structured Problem-Solving Models
Decision-Making Models & Frameworks
Cognitive Biases & How to Overcome Them
Making Decisions Under Pressure
Group Decision Making — Consensus vs. Authority
Risk Assessment in Decision Making
Building a Problem-Solving Culture

Reserve Your Place — Registration Opens October 2026
Group discounts available for 3 or more participants from the same organisation.

info@ghanahrsolutions.com | 0302-797-657
www.ghanahrsolutions.com

MANAGING DIVERSE EMPLOYEES
2027-01-13 08:00 - 2027-01-14 17:00 | TO BE DISCLOSED, ACCRA, Ghana
Programme 04 | Management & Leadership Development
Managing Diverse Employees
January 2027 — Open House Programme

● When: January 2027 — Registration opens December 2026
● Duration: 2 Days
● Class Size: 25 – 30 Participants
● Fee: GH₵ 1,600 per participant
● Venue: Accra — confirmed upon registration

Includes: Course Materials • Certificate of Completion • Lunch • 2 Coffee Breaks

Who Should Attend
Managers, HR Professionals, Team Leads, and Senior Officers in organisations with multicultural, multigenerational, or mixed-background teams — particularly relevant for SMEs with international reach and NGOs operating in diverse environments.

Why Attend This Programme
Ghana’s growing international business environment means that more organisations than ever are managing teams that span cultures, generations, backgrounds, and working styles. When diversity is managed well, it becomes a source of creativity, resilience, and competitive advantage. This programme equips managers with the awareness, skills, and practical tools to lead diverse teams with confidence and cultural intelligence.

Learning Outcomes

Understand the dimensions of diversity and their impact on team performance
Develop cultural intelligence (CQ) for effective cross-cultural management
Identify and address unconscious bias in management decisions
Adapt your communication and leadership style across diverse team members
Build an inclusive team culture where all employees can contribute fully
Manage generational differences — Gen Z, Millennials, Gen X in one team
Handle diversity-related conflict and sensitive conversations constructively

Course Topics

What is Diversity? — Dimensions & Business Case
Cultural Intelligence (CQ) — What It Is & Why It Matters
Unconscious Bias — Recognising & Managing Your Own
Cross-Cultural Communication Styles
Adapting Your Leadership Style for Diverse Teams
Generational Diversity in the Workplace
Building an Inclusive Team Culture
Handling Diversity-Related Conflict
Equity vs. Equality in People Management
Creating a Diversity & Inclusion Action Plan

Reserve Your Place — Registration Opens December 2026
Group discounts available for 3 or more participants from the same organisation.

info@ghanahrsolutions.com | 0302-797-657
www.ghanahrsolutions.com
